Returns & Exchanges

At Cayden, we want you to be completely satisfied with your fashion experience, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that finding your perfect fit is always stress-free and straightforward.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from our portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and use the provided tracking number to monitor your return until it reaches our warehouse.